Testing Virtual assistant Vodafone: Abbiamo coadiuvato Vodafone nello sviluppo e nella messa a punto del sistema di Intelligenza artificiale TOBI, per la gestione automatica del cliente, realizzando e analizzando oltre 32000 test di verifica. Il nostro team di lavoro, per tutto il 2021, ha lavorato quotidianamente per testare le capacità del sistema di intelligenza artificiale, secondo procedure condivise con il committente. La somministrazione dei test, in modo capace di riprodurre la Customer experience, ha fatto emergere le aree di miglioramento sulle quali si è concentrato lo sforzo degli sviluppatori, secondo un processo di affinamenti successivi che ha portato ad uno sviluppo completo ed efficace del sistema di AI Vodafone.
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